This Privacy Policy explains how Dr Hilla – Aesthetics. Artistry. Aligned. (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website or use our services. By accessing our website, you agree to the practices described in this policy.
1. Information We Collect
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Personal Information:
We may collect personal details such as your name, email address, phone number, date of birth, and medical history when you book an appointment, complete a contact form, or communicate with us. This may also include sensitive health information (e.g., skin conditions, allergies, medications, previous procedures) necessary for your care. -
Payment Information:
Payment details may be collected for services rendered. Payment processing is handled securely by third-party vendors; we do not store your full payment information7. -
Website Usage Data:
We automatically collect non-personally identifiable information such as IP address, browser type, device information, and website usage data via cookies and similar technologies to improve your experience. -
Other Information:
Any information you voluntarily provide through surveys, reviews, or feedback forms.
2. How We Use Your Information
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To provide, manage, and customise your aesthetic treatments and services
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To communicate with you regarding appointments, updates, and (with your consent) promotional materials
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To ensure your health and safety during treatment
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To comply with legal and regulatory requirements
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To improve our website, services, and customer experience
3. Disclosure of Information
We may share your information in the following circumstances:
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With healthcare providers involved in your treatment
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With third-party service providers (e.g., payment processors, IT support) who assist in operating our website and services
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If required by law, regulation, or legal process
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In connection with business transfers (e.g., mergers or acquisitions)
We do not sell or rent your personal information to third parties.
4. Data Security
We use industry-standard security measures such as encryption, firewalls, and secure storage to protect your information. However, no method of transmission over the internet is completely secure. We continually review our security practices to ensure your data is protected.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect non-personal information and enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect certain website functionalities.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also withdraw consent for certain uses of your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of any changes.